Privacy Policy
Effective Date: November 29, 2025
1. Introduction
Welcome to ServiceCostPro ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website and services.
By using ServiceCostPro, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide to Us
When you request a quote or contact service providers through our platform, we collect:
- Contact Information: Name, email address, phone number
- Location Information: Address, city, state, ZIP code
- Project Details: Service type, project description, and any additional information you provide
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- Usage Data: Pages visited, time spent on pages, links clicked
- Device Information: IP address, browser type, operating system
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect to:
- Connect You with Service Providers: Match your service request with qualified professionals in your area
- Communicate with You: Send confirmation emails, updates, and respond to your inquiries
- Improve Our Services: Analyze usage patterns to enhance user experience and develop new features
- Marketing: Send you relevant offers and information (you can opt-out at any time)
- Comply with Legal Obligations: Meet legal and regulatory requirements
- Prevent Fraud: Detect and prevent fraudulent activity and abuse
4. How We Share Your Information
We share your information with third parties only in the following circumstances:
4.1 Service Providers and Professionals
When you request a quote, we share your contact information and project details with our network of service providers and affiliate partners (including HomeAdvisor, Angi, and Thumbtack) who may contact you with quotes and information.
4.2 Service Partners
We work with third-party service providers who help us operate our business, such as email service providers, analytics providers, and hosting services.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Deliver targeted advertising
You can control cookies through your browser settings. For more information, see our Cookie Policy.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt-out of marketing communications
- Data Portability: Request your data in a structured, machine-readable format
- Object to Processing: Object to certain processing of your personal information
To exercise these rights, please contact us at the email address provided below.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We use industry-standard encryption (SSL/TLS) to protect data in transit and store sensitive information securely.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion
- Right to non-discrimination for exercising your rights
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
13. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at: